Privacy by design. Raydium is a non-custodial protocol. You interact with it through your own wallet, and we deliberately avoid collecting personal data we do not need. We never sell your information and never ask for your seed phrase or private keys.
01. Our Approach to Privacy
This Privacy Policy explains how Raydium Labs and its affiliates ("Raydium", "we", "us") handle information in connection with the Raydium website, the $TRT presale interface, and related services (the "Services"). It should be read together with our Terms of Service.
Our guiding principle is data minimisation: we collect only what is necessary to operate the Services, keep them secure, and meet our legal obligations — and nothing more.
02. Information We Collect
Depending on how you use the Services, we may process:
- Wallet and transaction data. Your public wallet address and on-chain activity when you connect a wallet or transact. This information is public on the Ethereum blockchain.
- Technical data. IP address, browser type, device information, and approximate location, collected automatically to keep the Services secure and functional.
- Usage data. Pages viewed and interactions with the Services, used in aggregate to improve them.
- Communications. Information you provide when you contact us or subscribe to updates, such as your email address.
- Verification data. Where AML/KYC checks are legally required, identity information collected by us or a trusted verification provider.
03. What We Do Not Collect
We will never ask for, and you should never share, your private keys, seed phrase, or wallet password. We do not take custody of your funds, and we cannot move assets from your wallet. Anyone requesting these details is attempting to defraud you.
04. How We Use Information
We use the information above to:
- Operate, maintain, and secure the Services and process presale transactions.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with legal obligations, including AML, sanctions, and tax requirements.
- Understand usage in aggregate so we can improve the Services.
- Respond to your enquiries and, where you have opted in, send you updates.
We do not use your data for automated decisions that produce legal effects without human involvement.
05. Legal Bases for Processing
Where data-protection laws such as the GDPR apply, we rely on the following legal bases: performance of a contract with you; our legitimate interests in operating and securing the Services; compliance with legal obligations; and your consent, which you may withdraw at any time (for example, for marketing emails).
06. Blockchain Data Is Public
Transactions on the Ethereum network are recorded on a public, permanent, and immutable ledger. Your wallet address and on-chain activity are visible to anyone and are outside our control. We cannot alter, delete, or anonymise data once it has been written to the blockchain. Please keep this in mind before transacting.
07. Cookies and Analytics
We use a small number of cookies and privacy-respecting analytics to keep the site working and understand aggregate usage. Essential cookies are required for the Services to function; optional analytics cookies are used only where permitted. You can control cookies through your browser settings, and where required we will ask for your consent before setting non-essential cookies.
08. How We Share Data
We do not sell your personal data. We share it only in these limited situations:
- With trusted service providers (such as hosting, analytics, and identity-verification partners) who process data on our behalf under strict contractual obligations.
- Where required by law, regulation, court order, or a valid request from a public authority.
- To protect the rights, safety, and security of Raydium, our users, or the public.
- In connection with a merger, acquisition, or reorganisation, subject to this policy.
09. Data Retention
We keep personal data only for as long as necessary for the purposes described in this policy, or as required to meet legal, accounting, or regulatory obligations. When data is no longer needed, we delete or anonymise it. Note that blockchain records cannot be deleted and remain public indefinitely.
10. How We Protect Your Data
We use appropriate technical and organisational measures — including encryption in transit, access controls, and regular reviews — to protect data against unauthorised access, loss, or misuse. No system is perfectly secure, however, and we cannot guarantee absolute security. If a breach affects your data and the law requires it, we will notify you and the relevant authorities without undue delay.
11. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you and request a copy.
- Correct inaccurate data or complete incomplete data.
- Request deletion of your data, where legally possible.
- Object to or restrict certain processing, and withdraw consent.
- Request portability of data you have provided to us.
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
12. International Transfers
We operate globally, so your data may be processed in countries other than your own. Where we transfer personal data across borders, we use appropriate safeguards — such as standard contractual clauses — to ensure it remains protected in line with this policy and applicable law.
13. Children's Privacy
The Services are not directed to anyone under 18, and we do not knowingly collect data from children. If we learn that we have collected personal data from a minor, we will delete it promptly. If you believe a minor has provided us data, please contact us.
14. Changes to This Policy
We may update this Privacy Policy as our Services and legal obligations evolve. When we do, we will revise the "Last updated" date above and, where changes are material, provide reasonable notice through the Services. Your continued use after changes take effect constitutes acceptance of the revised policy.
15. Contact Us
If you have questions about this policy or wish to exercise your privacy rights, contact our team at privacy@raydium.io or through the official channels linked from our website. We will only ever contact you through our verified, official accounts.